I thought I'll load some answers to our Frequently asked Questions to make it a bit easier for all of our new clients x
1. Q: How much is shipping?
A: If it is in the Centurian and Gauteng areas then it is R75. If it is outside of that to all main cities roughly R100 but any outlaying areas then it can be up to R175. This is an estimate depending on the address however if the system shows that the courier costs is higher, feel free to contact me directly and I will look at other options. I am committed to sourcing the best courier costs to keep it as affordable as possible so please do not hesitate to contact me.
2. Q: What is the turnaround time for delivery of orders?
A: We ship most days. 2 to 3 business days for outlying areas, overnight for Main Areas in Gauteng. (Please note that this does not apply while we are away)
3. Q: How big is this item?
A: You can find all the sizes of our stock on the website under their description section. www.bumblebeecollection.co.za
4. Q: How much is this item? A: You can find all the prices of our stock on the website. www.bumblebeecollection.co.za. Use the search bar and enter the name of the item that you are looking for.
5. Q: Where are you based and can we collect?
A: We are based in Wierda Park which is in Centurion and yes you are welcome to collect directly from me provided it is arranged in advance. You are also welcome to send your own courier if they come between 9 and 11 on weekdays only.
6: Q: Do you have stock of xxxxxxxx ?
A: Probably not. All of our stock are loaded on the website. If you can't find it there we probably don't have it. Should you see an item that is out of stock and you would like to to stock it, Kindly send me a message and I will endeavour to source it, however please note that I can not guarantee a time as it will depend on the supplier.
7: Q: I was on your website and I see xxxxx is sold out? When will you be getting new stock?
A: Stock takes up to 8 weeks to arrive.
8: Q: How do I buy this?
A: Most of our posts and photos on our Facebook page has links to where you can purchase it on the website. All you have to do is to click on the link.
HOPE THIS HELPS x