I thought I'll load some answers to our Frequently asked Questions to make it a bit easier for all of our new clients x
1. Q: How much is shipping?
A: Our shipping ranges from R53 for local packages - Gauteng to R114 for outlying areas (Durban, Cape-town and even Springbok)
2. Q: What is the turnaround time for delivery of orders?
A: We ship most days. 2 to 3 business days for outlying areas, overnight for Main Areas in Gauteng. (Please note that this does not apply while we are away)
3. Q: How big is this item?
A: You can find all the sizes of our stock on the website under their description section. www.bumblebeecollection.co.za
4. Q: How much is this item? A: You can find all the prices of our stock on the website. www.bumblebeecollection.co.za. Use the search bar and enter the name of the item that you are looking for.
5. Q: Where are you based and can we collect?
A: We are based in Fontainebleau which is in Randburg and yes you can collect if you arrange with me prior. Our collection times are strictly weekdays only between 9 and 11 am. NO exceptions. No weekend collection. You are also welcome to send your own courier if they come between 9 and 11 on weekdays only.
6: Q: Do you have stock of xxxxxxxx ?
A: Probably not. All of our stock are loaded on the website. If you can't find it there we probably don't have it.
7: Q: I was on your website and I see xxxxx is sold out? When will you be getting new stock?
A: Stock takes up to 8 weeks to arrive. We will only be getting new stock early in 2018 again.
8: Q: How do I buy this?
A: Most of our posts and photos on our Facebook page has links to where you can purchase it on the website. All you have to do is to click on the link.
HOPE THIS HELPS x